ordering & shipping
We hope you find our site easy to navigate. Please use the drop down menus and search function to browse our goods and find what you are looking for.
You can only buy what we currently have in stock.
We also aim to supply multiple balls of the same yarn from the same dyelot. If this is not possible we will contact you to either arrange a substitution, refund or inform you of a delay.
We’ll obviously also get in touch if we are unable to fulfil your order due to an error in our stock system.
You will receive an email confirmation when your item has been shipped.
All items are posted 1st class via Royal Mail. You can see their latest service updates on the Royal Mail website.
Due to COVID-19 we are currently only shipping on Mondays, Thursdays and Saturdays.
We are only shipping to UK addresses. This may change in the future, please sign up for our newsletter and social media to find out when.
UK postage is £4 or free for orders £50 or over.
Pick up from the Pittenweem shop is available, please select this option at checkout. Collection can be made on Mondays, Thursdays and Saturdays, between 11am and 3pm, or at another prearranged time.