ordering

We hope you find our site easy to navigate.  You can use the drop down menus and search function to find what you are looking for.

You can only buy what we currently have in stock.  

We also aim to supply multiple balls of the same yarn from the same dyelot.  If this is not possible we will contact you to either arrange a substitution, refund or inform you of a delay.

We’ll obviously also get in touch if we are unable to fulfil your order due to an error in our stock system.

 

shipping

You will receive an email confirmation when your item has been shipped.

All items are posted via Royal Mail. You can see their latest service updates on the Royal Mail website.

We only ship to UK addresses. This may change in the future, please sign up for our newsletter and social media to find out when. 

You can choose from 1st or 2nd class postage at check out. Postage is free on orders £60 or over. 

LAST POSTING DATES BEFORE CHRISTMAS 2023.

These are Royal Mail's recommended last posting dates for delivery before Christmas (not guaranteed)

Order before 11am on Monday 18th December for 2nd class postage.

Order before 11am on Wednesday 20th December for 1st class postage.

We will continue to post up to Friday 22nd December.

Please order as early as you can as there will likely be Royal Mail delays in the lead up to Christmas.

We will still be despatching orders throughout the holiday period but there may be delays.

 

local pickup is available

Pick up from the Pittenweem shop is available on Wednesday, Thursday, Friday and Saturday between 11am and 4pm.

Items are available for pickup on the same day as you buy.

Please check out our Holiday Dates for opening times over the festive period.

get in touch

If you need any more info or help with what to buy, pattern ideas or techniques, please get in touch.

We're always happy to help.